Before Delivery
When you learn that a family should not receive their products before they have been marked delivered, it is helpful to be able to enter this into the system so that Load Sheets and Order Sheets can reflect these changes.
To do this, you can right click the POD, Week, or Product and choose Not Delivering.
The Delivering column will be changed to zero. Load Sheets and Order Sheets are based on the Delivering column, so these products will no longer be included, making these reports more accurate.
After Delivery
When you learn that a driver was unable to deliver products after they have already been marked delivered, you must enter this into the system to reflect actual deliveries.
To do this, you can right click the POD, Week, or Product and choose Not Delivered. This will change the Delivered column to zero.
Best Practice:
I recommend that prior to generating the Load Sheet, you enter partials (Before Delivery), then when you generate the Load Sheet, use the Deliver Load Sheet button to mark all those PODs delivered. Then when you learn of any discrepancies during delivery, enter those partials (After Delivery).
On the Horizon:
One of the features on the horizon is a Partials Report which will allow you to see PODs that were not delivered in full.
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